Step 04
Payment & Shipping
Successful bidders receive an itemized invoice. Payment is due within 5 days of the auction date; shipping, pick-up, and release arrangements follow each sale and invoice.
Buyer's Premium
25% on the hammer price
In addition to the hammer price, a buyer's premium of 25% is applied to the first USD 1,000,000 and 20% on amounts above. This fee covers the auction services provided by Azaya Art Gallery.
From Hammer to Delivery
What happens next
- 01Auction Day
Lot is Won
Hammer falls. Your bid is recorded by the auctioneer.
- 02Within 24h
Invoice Sent
An itemized invoice with hammer price, buyer's premium, payment methods, and shipping options is emailed to you.
- 03Within 5 Days
Payment Due
Settle in full via your preferred method. Late payment may incur a 1.5% monthly interest charge.
- 04After Payment
Shipping or Pick-Up
Lots are shipped within 7–10 business days, or available for pick-up by appointment.
Accepted Methods
How to pay
Bank Transfer / Zelle
Account name: Azaya Art Gallery Inc. Account email: info@azayagallery.com.
Wire Transfer
Bank of America; SWIFT BOFAUS3N; Account # 325141511670; ABA # 026009593; ACH # 121000358. A $15 wire fee applies, and bank intermediary fees remain the buyer's responsibility.
Check / Money Order
Must be drawn in USD on a US bank and payable to Azaya Art Gallery. Clearance usually takes 5-10 business days. First-time check purchasers cannot collect until funds have cleared.
Credit Card
Established buyers may pay by major credit card with a 3.3% surcharge and a $3,000 limit per purchase. If unpaid after 15 days, Azaya Art Gallery may charge the invoice amount plus surcharge to the card on file.
PayPal
PayPal payments go to info@azayagallery.com and require an added 4% service fee.
Invoice and payment notes
If no email address is available, Azaya Art Gallery may mail the invoice to the registered address. Accepted methods include cash, bank check, money order, wire transfer, personal/business check, and listed electronic payments.
Important Details
Fees and release
Payment Deadline
Successful bidders are invoiced by email. Payment is due within 5 days of the auction date.
Wire Verification
Items paid by wire transfer are held until funds can be verified in Azaya Art Gallery's account. Please ensure the bank wires the full amount.
Removal Window
Purchased items must be picked up or shipping arranged within two weeks of the auction. After two weeks, a $5 daily fee per lot applies.
Unremoved Property
Items not removed within 45 days of the auction may be consigned to a future auction without additional notice.
Worldwide Delivery
Shipping & Collection
Limited In-House Shipping
Azaya Art Gallery provides limited in-house shipping for non-breakable, lightweight items only. Shipping costs are paid by the buyer.
Outside Shippers
For specialist packing or freight, Azaya Art Gallery can help coordinate with outside shipping companies and release services.
Appointment Release
Azaya Art Gallery is an online auction house. Pick-up or courier handoff is arranged by appointment when offered for a specific sale.
Pick-up appointments
If pick-up or courier handoff is available for a specific sale, instructions will appear on your invoice. Email info@azayagallery.com to coordinate release.
International shipping notes
Buyers are responsible for any customs duties, import taxes, or brokerage fees levied by the destination country. Certain materials (ivory, tortoiseshell, certain woods, etc.) may be subject to CITES restrictions and cannot be shipped across international borders. Please consult our specialists prior to bidding if you are unsure.
Have specific questions about your invoice or delivery?
CONTACT POST-SALE TEAM